cm2bet is committed to protecting your personal data and handling it with transparency, care and respect. This Privacy Policy explains what information we collect, why we collect it, how it is used, who it may be shared with and what rights you hold as a user of our platform. If you have questions at any point, the contact details in the final section apply.
We collect registration details, identity verification documents, financial transaction records, device and browser information, and behavioural data generated during your use of the cm2bet platform.
Your data enables us to operate your account, process MYR deposits and withdrawals, complete KYC verification, deliver customer support, enforce our Terms & Conditions and comply with applicable regulatory obligations.
cm2bet applies industry-standard encryption, access controls and security monitoring. Personal data is stored on secured servers, and access is restricted to authorised personnel with a documented operational need.
You have the right to access, correct and request deletion of your personal data. You may also object to certain types of processing and request a portable copy of the data you have provided to us.
The cm2bet platform uses cookies and similar technologies to maintain session continuity, measure site performance and deliver a personalised experience. You can manage cookie preferences through your browser settings.
We do not sell your personal data. Sharing with third parties is limited to payment processors, KYC verification providers, platform infrastructure suppliers and regulatory bodies — each bound by confidentiality obligations.
Malaysian users — PDPA awareness: Malaysia's Personal Data Protection Act 2010 (PDPA) establishes baseline rights for individuals whose personal data is processed in connection with commercial activity. While cm2bet operates under international licensing rather than Malaysian domestic regulation, we align our data handling practices with the PDPA's core principles of transparency, security and purpose limitation.
This Privacy Policy ("Policy") describes how cm2bet ("Company", "we", "us", "our"), the operator of the website at https://cm2bet.cam and all associated sub-pages and services (collectively, the "Platform"), collects, processes, stores and discloses personal data relating to individuals who register for, access or use the Platform ("User", "you", "your").
By creating an account, making a deposit or otherwise using the Platform, you acknowledge that you have read this Policy in full and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
This Policy forms part of the overall legal framework governing your use of cm2bet and should be read alongside our Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions on a privacy-specific matter, this Policy shall prevail.
Language: This Policy is written in English. Where a translated version has been made available and any inconsistency exists between the translated version and this English version, the English version shall take precedence.
For the purposes of this Policy, the following terms have the meanings set out below:
cm2bet collects Personal Data through the following channels and in the following categories:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | User-provided at registration or KYC |
| Contact Data | Email address, phone number, mailing address | User-provided at registration |
| Financial Data | Deposit records, withdrawal history, payment method IDs | Payment processors and platform records |
| Technical Data | IP address, device ID, browser version | Automatically collected on access |
| Usage Data | Game history, session logs, clickstream | Automatically collected during use |
| KYC Data | Document images, selfie photographs | User-provided during verification |
cm2bet processes Personal Data on one or more of the following legal bases, depending on the specific processing activity:
5.1 cm2bet uses Personal Data for the following specific purposes:
5.2 cm2bet does not use automated decision-making or profiling that produces legally significant effects on Users without providing an opportunity for human review, except where required by regulatory compliance obligations.
6.1 cm2bet does not sell, rent or trade Personal Data to third parties for their own marketing purposes. Sharing of Personal Data is limited to the circumstances described below.
6.2 Payment processors and e-wallet providers: When you make a deposit or request a withdrawal, the necessary financial identifiers are shared with the relevant payment service provider — such as the operator of Touch 'n Go eWallet, GrabPay, or the FPX network — solely to facilitate that transaction.
6.3 KYC and identity verification providers: Identity document images and related data submitted during the verification process may be shared with third-party KYC technology providers who process this data on our behalf under strict confidentiality and security obligations.
6.4 Platform infrastructure suppliers: Hosting, cloud storage, content delivery and other technical infrastructure providers may process Personal Data as Data Processors in the course of providing their services to cm2bet.
6.5 Regulatory and licensing authorities: We may disclose Personal Data to the licensing body under whose jurisdiction cm2bet operates, or to other competent authorities, where required by law, court order, or regulatory direction.
6.6 Anti-fraud and compliance partners: Aggregated or specific data may be shared with fraud prevention services or industry compliance networks where necessary to detect, prevent or report suspected criminal activity, including money laundering.
6.7 Corporate transactions: In the event of a merger, acquisition, restructuring or sale of cm2bet's business, User Personal Data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection commitments.
No data sales: Under no circumstances does cm2bet sell, licence or otherwise commercially exploit User Personal Data to third parties for advertising, profiling or data brokerage purposes.
7.1 cm2bet's Platform infrastructure and operational teams may be located in jurisdictions outside Malaysia. As a result, Personal Data collected from Malaysian users may be transferred to and processed in countries whose data protection laws differ from those of Malaysia.
7.2 Where such transfers occur, cm2bet takes reasonable steps to ensure that Personal Data receives an adequate level of protection, including through contractual data processing agreements with service providers that impose equivalent security and confidentiality obligations.
7.3 By using the Platform, you acknowledge that your Personal Data may be transferred internationally as described in this section, and you consent to such transfers where required under applicable law.
8.1 cm2bet retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, to maintain an active Account, or to comply with applicable legal and regulatory obligations — whichever period is longest.
8.2 Typical retention periods applied by cm2bet are as follows:
8.3 Where Personal Data is no longer required, cm2bet will securely delete or anonymise it in a manner that prevents reconstruction or re-identification.
9.1 The cm2bet Platform uses cookies and similar technologies — including web beacons, local storage objects and tracking pixels — to support Platform functionality, measure performance and personalise the user experience.
9.2 The categories of cookies used on the Platform include:
9.3 Most browsers accept cookies by default. You can control or delete cookies through your browser settings, though disabling strictly necessary cookies may prevent you from accessing core features of the Platform, including account login.
9.4 cm2bet does not use third-party advertising cookies or cross-site tracking technologies for the purpose of serving targeted advertising to Users on other websites.
Cookie management: To manage your cookie preferences, access your browser settings. For Chrome: Settings → Privacy and security → Cookies. For Firefox: Options → Privacy & Security → Cookies. For Safari: Preferences → Privacy → Manage Website Data.
Subject to applicable law and certain operational limitations, Users have the following rights with respect to their Personal Data held by cm2bet:
Request a copy of the Personal Data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete Personal Data held in your Account profile.
Request deletion of your Personal Data where it is no longer needed or where consent has been withdrawn, subject to legal retention obligations.
Request that processing of your data be restricted in certain circumstances, such as while the accuracy of data is being verified.
Request a machine-readable copy of Personal Data you provided to us, where processing is based on consent or contractual necessity.
Object to processing carried out on the basis of legitimate interests, including direct marketing communications, at any time.
10.1 To exercise any of the above rights, please contact cm2bet using the details in Section 15 of this Policy. We will respond to verified requests within a reasonable period, typically within 30 days of receipt.
10.2 cm2bet may request proof of identity before acting on a data rights request to ensure that data is not disclosed to or amended by an unauthorised party.
10.3 Certain rights may be limited or overridden by our legal obligations — for example, financial transaction records must be retained for a minimum period regardless of an erasure request.
11.1 The cm2bet Platform is strictly for adults aged 21 and above. We do not knowingly collect Personal Data from individuals below the age of 21.
11.2 Where cm2bet discovers or reasonably suspects that Personal Data belonging to a person under the age of 21 has been collected — for example, through a false declaration at registration — we will promptly close the associated Account and delete or anonymise the data collected, except where retention is required for legal or investigative purposes.
11.3 If you believe that Personal Data of a minor has been submitted to cm2bet without appropriate parental or guardian consent, please contact us immediately using the details in Section 15.
21+ only: Casino-style gambling and sports betting carry financial risk and are not suitable for minors. cm2bet enforces age verification as part of the KYC process and may request documentary proof of age before activating full account functionality.
12.1 cm2bet implements appropriate technical and organisational security measures designed to protect Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:
12.2 No data transmission over the internet or electronic storage system can be guaranteed as completely secure. While cm2bet takes the steps described above to protect your data, we cannot guarantee absolute security. Users are encouraged to use strong, unique passwords and to notify us immediately of any suspected unauthorised access to their Account.
12.3 In the event of a data security incident that is likely to result in a significant risk to Users' rights or interests, cm2bet will take prompt remedial action and communicate with affected Users as required by applicable law.
13.1 The cm2bet Platform does not contain links to external third-party websites as a general matter of editorial policy. Where references to third-party payment services, responsible gambling support organisations or industry standards bodies appear in our content, they are provided for informational purposes only.
13.2 cm2bet is not responsible for the privacy practices, data handling procedures or security measures of any third-party service provider whose infrastructure is used in connection with the Platform, though we require all such providers to operate under contractual data protection obligations.
14.1 cm2bet reserves the right to update or amend this Privacy Policy at any time. The current version of the Policy will always be accessible at https://cm2bet.cam/privacy-policy with the effective date of the most recent revision displayed prominently at the top of the document.
14.2 Where changes to this Policy are material — such as new categories of data being collected, new purposes for processing, or significant changes to User rights — cm2bet will provide advance notice to registered Users by email or via an in-platform notification, wherever practicable, at least seven (7) days before the changes take effect.
14.3 Continued use of the Platform following the effective date of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not accept the revised Policy, you must cease using the Platform and may request Account closure in accordance with our Terms & Conditions.
For any questions, concerns, data rights requests or formal notices relating to this Privacy Policy or the processing of your Personal Data, please contact the cm2bet Data team using the details below. Please include your registered Account username, the nature of your enquiry and, where applicable, the specific right you wish to exercise.
Website email: [email protected]
We aim to acknowledge all formal data rights requests within five (5) business days and to respond substantively within thirty (30) days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by up to a further thirty (30) days, of which you will be notified.
For responsible gambling concerns or self-exclusion requests, please also refer to our dedicated Responsible Gambling page. For general account and platform questions, the FAQ may provide a faster resolution.
Security reminder: cm2bet staff will never ask you to share your Account password, one-time security codes or complete identity document photographs via email. If you receive an unsolicited request of this nature, treat it as suspicious and contact us through official channels to report it.
Our support team is available to help with data rights requests, cookie questions and account security. You can also explore the FAQ for quick answers on common topics, or visit the homepage to browse our full range of guides for Malaysian players.